Joi Phone is a division of Hawk Communications LLC based in Atlanta, Georgia. Joi Phone's business principle is "Best Service at the Best Price". They provide high-quality Voip phone service at very low and competitive rates.

The best rates are the annual plans. Joi Phone includes over 40 features with every plan that are more extensive than other Voip providers' basic features. They pride themselves in excellent customer service and make themselves available to customers 24/7 online and with a toll free number. The plan prices exclude taxes, 911 fees, recovery cost, setup fee and shipping. A Broadband (DSL or Cable) connection is required for Joi Phone Service.

Joi Phone Basic Plan

The Joi Phone basic plan includes unlimited calling between Joi Phone customers and 100 USA and Canada minutes, including Hawaii and Alaska. Each additional minute is 2¢.

The plan costs only 6.95/month when you pre-pay for 12 months at $83.40 or $9.95 per month if you pay month-to-month.

Joi Phone Unlimited

The Unlimited plan includes unlimited calling in the USA and additional 9 countries worldwide including Canada, Argentina, Cyprus, Denmark, Ireland, Portugal, United Kingdom, Singapore Cellular, and Spain. The Joi Phone Unlimited plan costs $14.95/mo when you pre-pay for 12 months at $179.40 or $17.95/mo if you pay month-to-month.

Joi Phone to the World

The Joi Phone to the World plan includes unlimited calling plus 800 minutes free to additional 40 countries and 50 destinations worldwide. The Joi Phone to the World plan costs $16.95/mo when you pre-pay for 12 months at $203.40 or $19.95/mo if you pay month-to-month.

Joi Phone Worldwide Premium

The Worldwide Premium plan includes unlimited calling plus 800 minutes free to additional 70 countries and 100 destinations worldwide. The Joi Phone Worldwide Premium plan costs $43.95/mo when you pre-pay for 12 months at $527.40 or $49.95/mo if you pay month-to-month.

Joi Phone Business

The Joi Phone VoIP Business plan includes unlimited calling within the USA and additional 9 countries worldwide. A business phone line is included with this plan. The Business plan is $29.95/mo when you pre-pay for 12 months at $359.40 or $32.95/mo when you pay monthly.

Features:

Joi Phone includes 40 voip features with the basic package. Some of the features included are voicemail, web access to voicemail, voicemail notification by email, call waiting, call forwarding, call redial, 411 directory assistance, 3-way calling, caller id, and 911 Emergency Service. The 911 Service routes the phone call to your local emergency response center over the traditional 911 network. You can also select a phone number in any area code as well as keep your current phone number. In addition, Joi Phone voip service includes low International rates, password management, voicemail forwarding, web call history management, custom greeting, speed dial, call blasting, disabling and enabling call waiting, Hunt Me, Follow Me-Anywhere, Music On-Hold, and Call block.

Follow-Me Anywhere feature allows calls that are incoming to be routed to a different phone number when you are not available at the Joi Phone number. Music On-Hold allows the person on hold to listen to music while being on hold. Hunt-Me allows incoming calls to find you at a specific number at a specific time.

Add-On Features:

For an additional fee, you add multiple phone lines to your Joi Phone VoIP service as well as add virtual phone numbers that are secondary phone which are secondary phone numbers from any area code for your primary VoIP phone line. A Toll Free number, Voicemail with Auto Attendant, and an additional unlimited phone line are also optional add-on services available with any Joi Phone Voip plan.

Customer Service:

Joi Phone provides excellent customer support services available through email and a toll free number. They have a Joi Phone call center with weekday hours extending from 8:00AM to 1:00AM and also have weekend hours. They also have an extensive FAQ section on their website for general questions, instructions, troubleshooting, and feature details. Joi Phone provides you with the service of viewing their website in Spanish as well.

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